Collection Coordinator CC - Pontianak at KB Finansia Multi Finance

KB Finansia Multi Finance is seeking a dedicated and professional Collection Coordinator to join our dynamic team in Pontianak. We are committed to maintaining our reputation for excellence in the financial services industry, and we are looking for a reliable individual to manage our debt collection process efficiently. This role is crucial in ensuring that our clients receive the best service possible, and we are confident that you will be a valuable addition to our team.

As a Collection Coordinator at KB Finansia Multi Finance, you will be responsible for managing our debt collection process, ensuring that we recover as much debt as possible while maintaining a positive relationship with our clients. You will use our in-house collection software, which is designed to streamline the process and provide you with all the tools you need to succeed. This role offers excellent opportunities for professional growth and development, and we are committed to providing you with the training and support you need to excel in your role.

📋 Tanggung Jawab Pekerjaan

• Manage the debt collection process, ensuring that we recover as much debt as possible while maintaining a positive relationship with our clients.
• Use our in-house collection software to track and manage debt collection activities.
• Follow up with clients, negotiating settlements and payment plans where necessary.
• Provide regular reports on the progress of debt collection activities.
• Ensure that all debt collection activities comply with relevant laws and regulations.
• Provide excellent customer service, ensuring that our clients are treated fairly and respectfully.
• Work closely with other departments to ensure that our debt collection process is integrated with other aspects of our business.
• Attend regular training sessions to stay up-to-date with the latest developments in the debt collection industry.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in debt collection or a related field.
• Strong communication and negotiation skills.
• Excellent organizational and time management skills.
• Familiarity with our in-house collection software is a plus.
• Understanding of relevant laws and regulations governing debt collection.
• Ability to work well under pressure and meet tight deadlines.
• Strong customer service skills, with a focus on maintaining positive relationships with clients.

🛠️ Keahlian

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